Understanding Communication Styles September 17, 2026 in MSP

This program is a foundation for understanding people’s behavioral styles. This awareness helps people to interact more effectively with one another. Our Style is determined by observable “say and do” behavioral habits we develop over our lifetimes. Once you understand a person’s typical behavior you can predict how they might act most of the time, which helps you build better and more productive relationships.

Learning outcomes:

• By understanding different communication styles, we can own the message and lead effectively
• From seeing our differences as a problem to our differences as a solution
• How Versatility, the ability to understand and move into the world of another, positively impacts our communication and ultimately our relationships

Participation in this session will require about a half hour of prework, including at least five work colleagues of your choosing to complete a ten-minute online assessment by April 30.

Please manage your own air travel and hotel accommodations.