Webinar: How to Understand Nonverbal Communication 

People use facial expressions, gestures, eye contact, posture, proximity, paralanguage, and touch to interpret the messages received from others — whether we use words or not. This training will explore the power of nonverbal communication, examining the congruency factor, opportunities to make interpretations and also discussing caveats when interpreting nonverbal communication. 

Learning Points:

• Identify components of nonverbal communication 
• Explore the power of nonverbal behavior 
• Examine the challenges of interpreting nonverbal messages 

We are excited to welcome our presenter, Gwen Kinsey, for this important topic. Gwen is a graduate of Temple University and earned a certification in emotional intelligence. Gwen delivers workshops on adapting to change, improving communication, resilience, and emotional intelligence as well as a variety of leadership development topics (including leading hybrid teams).

All Endeavor employees are invited to join this webinar offered by our Employee Assistance Program partner, Optum.
Participants will receive 1,000 Endeavor Elite points for attending the webinar.