Webinar: How to Use Conflict as Opportunity for Employees

This program addresses how conflict affects the workplace and offers opportunities to practice positive conflict resolution techniques. It will also present suggestions for maintaining successful relationships, improving trust, heightening morale and increasing productivity. 

Learning Points:

• Identify how and why conflicts arise 
• Asses own conflict resolution style 
• Discuss conflict negotiation options 
• Identify different styles of managing conflict 
• Define the impact of conflict in the workplace 
• Apply and practice conflict resolution strategies 
• Discuss the value of exploring and discussing conflicts

We are excited to welcome our presenter, Gwen Kinsey, for this important topic. Gwen is a graduate of Temple University and earned a certification in emotional intelligence. Gwen delivers workshops on adapting to change, improving communication, resilience, and emotional intelligence as well as a variety of leadership development topics (including leading hybrid teams).

All Endeavor employees are invited to join this webinar offered by our Employee Assistance Program partner, Optum.
Participants will receive 1,000 Endeavor Elite points for attending the webinar.